Shipping & Return Policy

Effective Date: [Add Date]
Store Name: thebrandio.store

At thebrandio.store, we are committed to delivering your orders quickly and ensuring you are satisfied with your purchase. Please read our shipping and return policy carefully.

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📦 Shipping Policy

Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Delivery Time:
Once shipped, orders are delivered within 7 business days, depending on your location and courier service availability.

Shipping Confirmation:
You will receive a confirmation email with tracking details (if available) once your order has been dispatched.

Shipping Delays:
Delivery times may be affected by unforeseen circumstances such as weather conditions, courier delays, or high order volumes. We appreciate your patience in such cases.

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🔄 Return Policy (5-Day Return Policy)

We offer a 5-day return policy from the date of delivery.

Eligibility for Returns:
To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• Proof of purchase is required.

Non-Returnable Items:

• Items damaged due to misuse

• Final sale or clearance items (if applicable)

Return Process:
To initiate a return, please contact us within 5 days of receiving your order at:
📧 thebrandiostore@gmail.com

Include your order number and reason for return in the email. Our support team will guide you through the return process.

Refunds:
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.

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📩 Contact Us

If you have any questions about shipping, returns, or your order, please contact us at:
Email: thebrandiostore@gmail.com

Thank you for shopping with thebrandio.store!